Currently running ost v1.10.1 - no customisations.I am having trouble understanding how the knowledgebase properties work together to make articles available on the public interface.The attached image shows our screen with Knowledgebase items in two places (Featured Questions and Featured Knowledgebase items).What I want to do is to have all FAQ's public and viewable by using the Knowledgbase button and just feature some of them on the front screen either in Featured Questions (at the side) or Featured Knowledgebase items (at the bottom). I don't mind which one.There are two options (on the Agent panel) that I can see for defining what happens to the FAQ's....Knowledgebase>Categories - Featured/Public/PrivateKnowledgebase>FAQs>Listing Type - Featured/Public/InternalI have spent lots of time looking at the various options but it seems that any combination of these settings (other than marking Private) will result in the FAQs appearing as Featured in one of those positions.Is there any way that I can have (say) the Category/FAQs displayed in the sidebar on my example - available to the public in the knowledgebase but not appearing on the client screen.I hope this is clear.