The primary use for our ticket system is to support internal users for which we set up accounts for each user in a particular role once authorised.I want to use OSTicket to record requests from OUTSIDE the company in relation to activities for our Data Protection Officer (DPO), eg GDPR related requests for information etc. Can I set OSTicket up so that email from ANY source to the DPO email address is collected and turned into a ticket but email sent to our normal support address is only converted if an account exists? The setting "Registration Required:" appears to be under "Settings | Users | Settings so looks like it might be global. Under Emails | Settings there is also a setting "Accept All Emails:" but this again seems to be a single setting for the whole system.It would be great if this could be moved to setting PER EMAIL ADDRESS.Is there another way of achieving all emails sent from any address to a particular address creating a ticket but for another email address only registered users can create tickets?We used to have "all" internal email addresses able to create tickets but because of the way we use shared email inboxes boxes the replies and updates to the tickets didn't go to the right people and we weren't getting the additional information we requested in tickets so the whole thing failed. It greatly improved when people could only log internal tickets with their own addresses.