Can someone confirm if the dashboard statistics Service Time and Response Time are in hours. Thanks
someone can correct me if i am wrong, but i believe they are in days.....
The output is in Days!, see details using MySQL DateIf https://dev.mysql.com/doc/refman/5.7/en/date-and-time-functions.html#function_datediff http://forum.osticket.com/d/discussion//dashboard-service-time