Hi, When I select help topics from the dropdown element, the custom form won't show up ? Can you please help ? Thanks.
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Hi, this is my machine details.Osticket Version :
v1.10.1 (9ae093d)Web Server : nginx/1.12.2Mysql Version :
5.7.22PHP Version : 7.0.30-1+ubuntu14.04.1+deb.sury.org+1Thanks.
Well for starters we do not support nginx. You will have to read and change your configuration to get it to work. Please see the threads about it over at github. Please show us your Help Topic configruration and the Form that you say isn't showing up.
I imagine that the problem is that you have the fields to immutable, and there is nothing in them (so they are not displayed). Other wise I do not see anything wrong.
I have tried to set it just required only. But still no luck. Any idea ?
For your information, I follow this nginx configuration from the official website. https://www.nginx.com/resources/wiki/start/topics/recipes/osticket/
I've seen that URL a lot. https://github.com/osTicket/osTicket/issues?utf8=%E2%9C%93&q=is%3Aissue+is%3Aopen+nginx