I did this to change the "Check ticket status" button to be a "Knowledgebase" button instead.include/client/templates/sidebar.tmpl.php@@ -13,8 +13,8 @@ </p> <?php } ?> <p>- <a href="view.php" style="display" class="green button"><?php- echo __('Check Ticket Status');?></a>+ <a href="kb/index.php" style="display" class="green button"><?php+ echo __('Knowledgebase');?></a> </p> </div> <?php } ?>The other button is just above this, so take a look at include/client/templates/sidebar.tmpl.php, that should straightforward to set to remove those 2 buttons.Cheers.