osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I been looking for hours and trying to find mods or plugins to do what i want.
1. Import tickets from spreadsheet
2. Automatically adding ticket to calendar, google calendar preferred. or exchange calendar.
3. Allowing customer or organization to have basically a private notes, that we can't see. it just seen by the organization staff
4. Allowing specific organization user to change ticket status.
5. mobile app to access osticket. i saw some on the play store but none worked.
Not sure if there is a developer that can help or they already exist.