Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Importing Users Variables

I am having an issue with a new server installation.

I am trying to do a mass import of users and generate their acompanying organisations if possible but I am unable to find a list of variables to add to the Contact Information form to fill out the organisation name etc. Please could I be pointed in the right direction?


  • From the import screen: "

    Import a CSV File

    Use the columns shown in the table below. To add more fields, visit the Admin Panel -> Manage -> Forms -> Contact Information page to edit the available fields. Only fields with `variable` defined can be imported."
  • Hi Ntozier,

    Thank you for your responce.

    We changed the variables before we understood how the import worked. Is there a list of all the variables I could look at?

  • edited March 9
    Admin Panel -> Manage -> Forms -> Contact Information page

    The variables are on the page that you go to to edit them.
  • They are not there because we changed them before we knew what we were doing. The original variables are gone, is there a list of the defaults?
Sign In or Register to comment.