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file upload error on first ticket
i'm running v126.96.36.199 and i'm have some trouble with the file upload from customer side.
It happen only on firefox, it seems to work correctly, no error on front end it even show the preview, but when you submit the ticket the image is no more there, without show any error, even on php logs.
If the image is attached to a ticket reply it work fine.
has anyone experienced this? any idea where i can check why the image is not attached?