osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I just installed OST v1.10.1 on a GoDaddy server. I have a feeling that eventually we will probably move to a dedicated server possibly with another hosting provider. A lot of our tickets will have attachments. Is it better to save the attachments in the DB or on the file system by using the plugin. What are the pros and cons of each?