i'm downloaded the Language from http://i18n.osticket.com/project/osticket-official/ar# and uploaded it on i18n folder then from admin panel => Primary Language: but the change happened in css and help boxes, the tabs and field names still English.osTicket Versionv1.10.1 (9ae093d) — Up to dateWeb Server SoftwareApache/2.4.29 (CentOS)MySQL Version10.0.34PHP Version5.6.33Installed Language Packsالعربية —ar — include/i18n/arEnglish (United States) (الإنجليزية (الولايات المتحدة)) —en_US — include/i18n/en_US