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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Open tickets issue

after raising the ticket i am not able to see the tickets in open. it was appearing directly to overdue. How can i see the new tickets in a open queue. And i am not able to see the answer tickets also. Mean while i am unable to delete the ticket response 


  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.

    This request for help is all over the place and really doesn't make any sense to me.
    Perhaps a screen shot, or different description with steps to reproduce the issue, or a better question would help us to help you.

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