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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

OsTicket no alerta

Tengo un correo que configuro en el SMTP, cuando el cliente llena la solicitud le llega su correo, pero a mi nunca me llega una alerta de ese correo.

Siembargo cuando escogen la opción de que el cliente no tiene correo, si me llega un correo de alerta, qué puede pasar?

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  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.

    Google translate:
    I have an email that I configure in the SMTP, when the client completes the request his mail arrives, but I never receive an alert for that email.

    Siembargo when they choose the option that the client does not have mail, if I get an email alert, what can happen?

    Sorry, but you haven't provided us with any meaningful information about your setup so we have no way of knowing.
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