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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

osticket no envía los correos a los destinatarios.

OSTICKET NO ENVÍA NINGÚN CORREO.
__________________________________________________________
APACHE 2.4.27
PHP 5.6.31
MySQL 5.7.19
WINDOWS PROFESSIONAL X 64 SERVICE PACK 1
PROCESADOR INTEL CORE i5 2.50 Ghz
MEMORIA 4GB
thrown in C:\wamp64\www\osticket\include\class.util.php on line 149
[01-Mar-2018 11:31:03 America/Bogota] PHP Warning:  mail(): Failed to connect to mailserver at "localhost" port 25, verify your "SMTP" and "smtp_port" setting in php.ini or use ini_set() in C:\wamp64\www\osticket\upload\include\pear\Mail\mail.php on line 153
[01-Mar-2018 11:31:03 America/Bogota] PHP Stack trace:
[01-Mar-2018 11:31:03 America/Bogota] PHP   1. {main}() C:\wamp64\www\osticket\upload\open.php:0
[01-Mar-2018 11:31:03 America/Bogota] PHP   2. Ticket::create() C:\wamp64\www\osticket\upload\open.php:42
[01-Mar-2018 11:31:03 America/Bogota] PHP   3. Ticket->onNewTicket() C:\wamp64\www\osticket\upload\include\class.ticket.php:2922
[01-Mar-2018 11:31:03 America/Bogota] PHP   4. Email->sendAlert() C:\wamp64\www\osticket\upload\include\class.ticket.php:1044
[01-Mar-2018 11:31:03 America/Bogota] PHP   5. Email->send() C:\wamp64\www\osticket\upload\include\class.email.php:178
[01-Mar-2018 11:31:03 America/Bogota] PHP   6. Mailer->send() C:\wamp64\www\osticket\upload\include\class.email.php:168
[01-Mar-2018 11:31:03 America/Bogota] PHP   7. Mail_mail->send() C:\wamp64\www\osticket\upload\include\class.mailer.php:448
[01-Mar-2018 11:31:03 America/Bogota] PHP   8. mail() C:\wamp64\www\osticket\upload\include\pear\Mail\mail.php:153

Comments

  • [01-Mar-2018 11:31:03 America/Bogota] PHP Warning:  mail(): Failed to connect to mailserver at "localhost" port 25, verify your "SMTP" and "smtp_port" setting in php.ini or use ini_set() in C:\wamp64\www\osticket\upload\include\pear\Mail\mail.php on line 153

    It failed to connect to the mailserver, and/or you do not have the mail server set in your php.ini.

    Since you haven't told us how you have mail configured we have no way of determining which it is.

    If your planning on using php mail to send then you need to set the mail server for it to use in the php.ini and then restart Apache.

    If you plan on using SMTP then you should check firewalls on the machine.  And then make sure that the machine has permission to talk to the mail server, and then make sure that the account has permission to send SMTP.
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