Hi Ntozier,Kinda, but not on the home (index.php) page.If a user is logged into osTicket, the default behavior appears that when they click on the Tickets (#) link (/tickets.php) if the user, or organization they are attached to, does not have any tickets they are routed to the create ticket form through the above mentioned if statement. What I would like to accomplish is for the user to click on the Tickets (#) link and then be shown a blank open tickets table. Thanks,Tom