Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

E-Mail Loop detected! Tell me where!

That's so annoying and in my eyes, there is no E-Mail-Loop! Tell me where?!?!
And if its detected, why not with more information????????

Here is my configuration:
Administrator E-Mail: helpdesk@...

Support-Department: System-Standard (
Maintenance-Department: System-Standard (support@...)
Support-Department: System-Standard (support@...)

Administrator ist also an agent.

So, where is the loop? Thats so frustrating!!!!


  • I'm not sure how you would expect us to tell you where the loop is.  We do not have access to your osTicket instance and your mail server.
  • Good Morning @ntozier. Thats why i wrote down the configuration.
    Any suggest?
  • What email is the sender and what email is receiving the email that is in a loop?
    Is it ticket content? ticket reply? mail server reply?
Sign In or Register to comment.