osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
How Merge two tickets into one ?
Hi fellows I have a question about tickets.
As a part of one solution the ostickets recive from a custumer an invoice by e-mail and create a ticket, but when the bank sistem send a payment transfer confirmation the system creats a new ticket and Im trying to figure out how merge the ticket from custumer (invoice) and the ticket from bank (payment).