PROBLEMOn the page "User Directory" are the users with the respective number of tickets listed.Unfortunately the listed number of tickets on this "User Directory" page ist not consistent with the actual number of the tickets, which can be seen in the detail view of the user (or on the ticket list page)(e.g. according to the "User Directory page" I should have 1 Ticket, but when I open the detail screen of the user, there is no ticket listed.HISTORYAfter the new install, the system worked well, until I adjusted (deleted and new create) master data like "department" and "helptopic"After the adjustment some of the originally created tickets were not visible in the ticket list view any more. In parallel the things got inconsistent according to the description in the PROBLEM section. QUESTIONHow can I restore consistency?SYSTEMsee Server Information below--------------------------------------------------------------------------------------------------------------------------------Server InformationosTicket Versionv1.10.1 (9ae093d) — Up to dateWeb Server SoftwareApache/2.4.29 (Unix)MySQL Version5.6.37PHP Version5.6.33
[error_systemLogs.pdf](https://forum.osticket.com/assets/files/migrated/FileUpload/5b/3ee6e7da471c14bbf1d832281ee716.pdf)