Hi allWhile working on migrating an OST instance between servers I had to delve into the email configuration.I wrote a document for my own edification.The information I gathered was not from looking at the code - I am not a dev - but from experimentation.I am sharing the PDF file here in case it is of use to anyone.Errors and feedback are appreciated.Chris
[osticket_email_overview.pdf](https://forum.osticket.com/assets/files/migrated/FileUpload/2d/d18fd24af11ad87449f5204c0fe0c4.pdf)
Looks like I cannot attach a PDF
[osticket_email_overview.pdf](https://forum.osticket.com/assets/files/migrated/FileUpload/3a/0b2fac154e8cf35665e42cd8a02aaf.pdf)
Or a Markdown file
OK - you can try this link to the PDFhttps://imgur.com/i49BqIb