osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Mail configuration beginners guide
While working on migrating an OST instance between servers I had to delve into the email configuration.
I wrote a document for my own edification.
The information I gathered was not from looking at the code - I am not a dev - but from experimentation.
I am sharing the PDF file here in case it is of use to anyone.
Errors and feedback are appreciated.