I am new with osticket and I apologize about all of the questions, hopefully another user will also benefit. I have a language pack installed, is there a correct list or syntax to call on a word or phrase? I have searched in the i18n folder and cannot find a list. I have also tried to reverse engineer short bits of code such as:<?php echo __('Sign In"); ?> but cannot find the master list of what can be in the quotes.Thanks,-Tom