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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

How to install the dutch language pack in v1.10.1

Dear osticket fellow fans,

I recently installed osticket in ubuntu 16.04 with LAMP and the install was a breeze. I would like to install and activate the dutch language pack so I did the following:

Unpharred the phar file in ~\Downloads and created the directory /var/www/osticket/upload/include/i18n/nl_NL and moved the directory osticket NL to that location. In the admin panel no extra language shows  to select. Any tips would be much appreciated.


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  • 1.
    image

    2. go to Admin panel -> Settings -> System

    3. Scroll down to Secondary Languages.

    4. in the Add a Language field select your new language.

    5. Click on Profile (upper right). and change your accounts language to the new language,. 
  • Thanks for the answer. I already have the files in that directory, see it contents below

    -rw-r--r-- 1 root root   1097 sep 14  2017 README.md
    -rw-r--r-- 1 root root  20586 sep 14  2017 langs.php
    drwxr-xr-x 4 root root   4096 jan 28 21:06 en_US
    drwxr-xr-x 3 root root   4096 jan 29 07:48 nl_NL
    -rw-r--r-- 1 root root 303837 jan 31 20:43 nl.phar

    I also unpharred the file to the folder nl_NL but that name was an educated guess.
    In step 4 there is no other language shown.

    I feel I'm close but I'm still missing some config.
  • Your webserver runs as 'root'?

  • It does, but if you know a better way, please show me the way (I'm have set up LAMP on ubuntu as standard as possible).
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