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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

which fetch time is valid ? cron time or imap time ?

I set imap fetching time in the admin setting with 5 minute and 30 emails, and I also set cron task with following code:

*/1 * * * * nobody /path/to/php /path/to/api/cron.php

so as the result, the sytem will fetch email every 5 minutes or 1 minutes? thanks!



  • Cron will run every 1 minutes.
    osTicket will attempt to collect mail every 5 minutes.
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