Hi General info:osTicket Version: v1.9.14 (8b927a0)Web Server Software: Microsoft-IIS/8.5MySQL Version: 10.0.14PHP Version: 7.0.15I keep getting this error message see attach picture, I use the same configuration value that I did for every other form I created and it always work not sure why this one does not. Any advice on where I could look for more detail on error?
[error.docx](https://forum.osticket.com/assets/files/migrated/FileUpload/29/a982b9681c0bb2fd03df7e5d6a3b96.docx)
The attchhment di not load the first time.
[error.docx](https://forum.osticket.com/assets/files/migrated/FileUpload/79/66916905cf334bbfaae38b25434c85.docx)
image
The image that you provided has a blank password field.You should check the mailserver logs and see what the error is on that side, because this side says invalid login.