osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
End User LDAP Authentication
I am trying to enable End-User LDAP Authentication from Windows Server 2008. After enabling the options (for Staff and Client) from the Plugin Settings Page, I can log in as a Staff (after changing Authentication Backend). But I cannot login as a User.
While searching the forum, I came across a post with the screenshots as attached - please let me know how to get to the screen where I can set the User (Client) Authentication Source / Method.