osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
LDAP plug in stopped working mysteriously
I am running OSTicket v1.10.1 and using v0.6.3 of the LDAP plugin. All of a sudden (I believe on 1/5/2018) the LDAP authentication stopped working. Only local logins would allow anyone in. The error showing in /var/log/httpd/error_log is:
[Mon Jan 08 10:21:15.922957 2018] [:error] [pid 11541] [client 192.168.105.216:49162] PHP Fatal error: Call to a member function rootDse() on a non-object in phar:///var/www/html/include/plugins/auth-ldap.phar/authentication.php on line 259, referer: http://osticket.chem.byu.edu/scp/login.php
We haven't made any changes to the configuration from when it was working before. No updates have been applied to the server since it was working either. I'm not sure how to get at authentication.php though. All that is in the plugins folder is an auth-ldap.phar file, not a directory. If you guys need any info that I haven't provided just let me know, and I am happy to get that. hanks in advance.