Well, hope this time the information will be ok.I'm using Zoho mail as my company mail, and want that all Email received into one the account that will automatically open a ticket with the mail information.I was trying to set this mail for fetching, but with no success, and need help/System information:osTicket Versionv1.10.1 (9ae093d) — Up to dateWeb Server SoftwareApacheMySQL Version5.6.32PHP Version7.0.25 I'm Trying to fetch mail from zoho.com, using this IMAP setting:Hostnameimappro.zoho.comPort Number993Mail Box ProtocolIMAP+SSLThe log I received is: Mail Fetch Failure AlertosTicket is having trouble fetching emails from the following mail account: User: logs@librahome.com Host: imappro.zoho.com Error: Can't connect to imappro.zoho.com, 993: Connection timed out 13 consecutive errors. Maximum of 5 allowed This could be connection issues related to the mail server. Next delayed login attempt in aprox. 10 minutes http://www.librahome.com/support
Thanks,Yohanan