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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Advanced search osTicket-v1.10.1

when performing advanced search field status appears duplicated.


  • See screen
    1678 x 672 - 93K
  • It appears that You or someone else has altered the core source files and tried to add an additional column to the page. I am unable to replicate this on a clean 1.10.1 installation.  Please restore core files to default by re-downloading and installing them.
  • edited December 2017
    So it is ntozier, file is modified in path include/staff/ to add the status and department columns
    see screens below

    1378 x 836 - 52K
    1366 x 900 - 62K
  • So then I guess you found your problem. :)
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