Is there a way to but people in CC just by typing the email in a textfield. like i would do in outlook?now: 1. click on add Recipients 2. search for email3. add as Recipients 4. close window.easier:1. Type Email in textfield seperated by semicolon.
I wrote a small plugin to help with that, but it doesn't work like Outlook.
https://github.com/clonemeagain/osticket-plugin-mentioner
Might be useful
Hey Grizly, thank you. this might be helpful, when a user already is in the database. but in my case they're not. but thank you for the reply. i will bookmark it, when i didn't find an more easier solution.