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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[resolved] Fetch Multiple Email

is it possible to fetch from multiple email account, to be sent to
certain users and department.

I have tried the online demo only and the system allows 1 account to be fetch only
in admin-settings-mail

Comments

  • In the email you can specify what department it is for and then you could make a rule for new emails that have said department to do the assignment.
  • Q: is it possible to fetch from multiple email account, to be sent to certain users and department.
    A: Certain departments: yes.  Certain users: maybe with a ticket filter.  I haven't tried.
  • thank you
  • Very welcome.

    Should I mark this as resolved and close it?
  • hello, yes, please set resolved

    really nice, have already setup OSticket
    with 5 email fetch accounts
This discussion has been closed.