Here is some more info on system and screenshotOS: Ubuntu 16.04.3MySQL for Database, using database for attachments storage (I should change that, database getting big)a default install of osTicket 1.10.1, no custom MODI tried searching for anything when logged in as Test user no change in Search ResultsOn Admin or Agent, search works fine, Also I notice on Agent soon as you start typing in search User list comes upps. I uploaded one screenshot twice, could not delete itlet me know if you need more info Thank you