v1.10.1 (9ae093d) — Up to dateWeb Server SoftwareApache/2.2.34 (Unix) mod_fastcgi/mod_fastcgi-SNAP-0910052141MySQL Version10.0.31PHP Version5.6.31Hello everyone,I have a filter set to run on every in bound ticket and it's supposed to do only one thing: use the "Send an email" filter action using the same template information that it sends as a new ticket alert but to another email address. Here is what the variables look like:New Ticket #%{ticket.number} createdSubmitter: %{ticket.name} (%{ticket.email})Subject: %{ticket.subject}%{message}And here is what it actually sends:New Ticket #Array createdSubmitter: JeffNTexas (testemail@gmail.xxx)Subject: test 3 at 1326%{message}Basically the %{ticket.number} and %{message} are not sending, but the %{ticket.name}, %{ticket.email} and %{ticket.subject} are. Ideas what I'm doing wrong?