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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

user notification

gnsgns
edited November 29 in Suggestions and Feedback
Hi,
There a way to send a notification to all users? For example, the next 4 days the helpdesk will not work because server will be upgraged
.

Comments

  • No.  This is not a feature in osTicket at this time, and I am not aware of any plans to implement such a feature.

    You could go to your mail server and make a mailing list of your users and send an email to them that way.  Also most mailservers these days have a logical limit of how many people you can send an email to (usually 50 or less) 
  • gnsgns
    edited November 30
    yes mailing list already exist. my idea was to have an internal 
    notofcation system for both users and agents
    Thank you for the answer
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