osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
How to upgrade onto a different machine
We currently run OSTicketversion 1.9.x on box A, whilst yesterday I spun up box B (Debian 9, MariaDB, PHP 7, Apache) and installed the currently available version of 1.10.x.
My question is this though, how do I now upgrade / migrate from one to the other? I backed up/restored the DB and logged in as our admin user, and whilst the system tried to run an upgrade - it told me the upgrade was unable to complete.
Any help much appreciated.