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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now



I am using version 1.9.4. I am having problem in login in internet explorer. The csrf token validation not working in ie and the session variables are also unavailable after http redirection.

Please give solution.


  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you. 

    1.9.4 is ancient (it's 12 maintenance releases behind current for the 1.9 tree, and was released in 2014) you should really upgrade.  I cannot stress that enough.

    What version of IE are you using?
    What are you doing for http redirection?
  • I am using php 5.6.30 and I have tested this in IE8 to IE11.

    $ost->checkCSRFToken() is not returning true while working in IE but its working fine in chrome and firefox.

    I have done after successful login.
    print_r($_SESSION) is different in IE and chrome. In IE $_SESSION['_auth']['user'] is absent while printing proper value for chrome and firefox.

    This is an maintenance project. A lots of customization are done. So I can not upgrade the version now.

    Thanks & Regards,

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