We have Board and Environment Lists added within the application. When we export tickets from Agent Panel then it has been observed that all the tickets created before 1st December, 2017 have Board and Environment column values like "9, ABC" and "13, XYZ" respectively. Whereas all the tickets created after 1st December, 2017 have values as "9" and "13" respectively, the Board and Environment Names are not displayed. Please let us know if this is some new change or if we need to make certain settings on our end to make it display accordingly.