Hello,I have some problem to find where are stored the queries...I want to find the INSERT INTO queries that insert data in the table ost_ticket and ost_form_entry_values. The ost_ is the prefix of all tables in the database.Thanks!
This does not appear to be a Suggestion or Feedback. Moving to Mods and Customizations.osTicket doesn't use stored procedures.
so , what should i do to add new fields in some form(in particular the field : "hour" , in the ticket answer) and , so , add them into the database?
Go to: Admin panel -> Manage -> Forms -> Ticket Details.Add as many fields as you want.
thank you!but i would like to know , how are insert records into the database i osTicket if it doesn't use stored procedures?
the program generates queries and talks to the db via ORM.