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Organization: main contact open ticket as user

Hi, I am new with OSTicket.
I configured OSTicket to let open tickets only for registered users.

In my configuration I have an organisation with many users and i would like to let the primary contact of the organisation to open ticket in the name of a organisation's user.

I was wondering if it is possible to add a combobox with the name of all the organisation's users when the primary contact of the organisation tries to open a new ticket.

Is there someone who can help me?

Thank you


  • You would have to make a list.  Then you would have to populate it with all the memebers of an org.  Then you would add that list to the a form (presumably by help topic).

    Of course when someone left an Org or joined the OPrh you would have to go edit the list, and add/remove the people. You would 
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