Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.Google translate:Hello! someone could tell me if I can perform a search for another field that is NOT the ticket number ?? ie, change the search pattern ?? without using advanced search ...
Thank you very much!
Last I checked you can search for ticket number, email address or use advanced search.