Are there any more detailed logs anywhere related to connecting to mail servers and fetching emails? We have our system set up IMAP to outlook.office365.com and everything was working fine until late this last Saturday when randomly some of our email accounts starting failing to connect for extended periods of time, then reconnecting while others failed, etc. We are working with Microsoft on the problem, and I don't see anything in the PHP logs, but I was wondering if there are logs anywhere with any more details on what is happening during the connection to their server other than:osTicket is having trouble fetching emails from the
following mail account:
User:
Host: outlook.office365.com
Error: Too many login failures
22 consecutive
errors. Maximum of 5 allowed
This could be
connection issues related to the mail server. Next delayed login attempt in
aprox. 10 minutes
Server InformationosTicket Version v1.10.1 (9ae093d) — Up to dateWeb Server Software Microsoft-IIS/7.5MySQL Version 5.7.17PHP Version 5.6.24