Good day osTicket support team,First of all I want to thank you for such a great product. I'm using the latest version of osticket (below I will show the versions).So my problem is that I add a few lines in task details form and set variables for this lines, but then when I added this variables in email template (task assignment notice) I received emails with variables code but not the actual information that should be shown there.I've added all screenshots here. Task form where I set the variablesemail template where I put these variables and the final email that I received. Thank you very much.
Are there any updates about this issue?
July 25th 2019 I am having this same issue. Just installed latest version last night.
@Mikeamoore please read the posting guidelines and start your own thread with your information. Please read before requesting assistance
Killing zombie thread with a head shot, this zombie is 2 years old.