Hi together,I´ve tried to resolve the translated "title" problem like @[deleted] (thank you again) considered. Now we create predefined answers which including variables. Everything works fine with exception of the translation from titles.If we use: "Hallo %{ticket.user.title} %{ticket.user.surname},"every time the result is:English: "Hello Mister Black"German "Hallo Mister Black"That happens although we translated the list item "Mister" with the correct equivalent "Herr" in German.We are using the stable version v1.10By the way, why there is no way to store the used configuration like the version in the profile. So once everybody completed the board registration, there is no information left, nor we have to repeat it every time.Thanks in advance for your help!