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Lookup a user using Name doesn't work
I encountered a strange behavior in my osTicket installation, when I try to open a ticket and try to look up a user by the first given name it does not return any users.
Example, when I try to look up using:
- Hannes -> doesn't work
- Hannes. -> works
- annes -> works
- surname -> works
All users authenticate against AD
Does anyone has an idea what might be the issue?
osTicket installation Info: