Hello ntozier
In my case whenever i am creating Agent i am getting the below error.
DB Error #1062
[INSERT INTO ost_team_member
SET team_id
= '2', flags
= 1]
Duplicate entry '2-0' for key 'PRIMARY'<br /> <br />
---- Backtrace ----<br />
#0 (root)/include/mysqli.php(199): osTicket->logDBError('DB Error #1062', '[INSERT INTO o...')<br />
#1 (root)/include/class.orm.php(3455): db_query('INSERT INTO
os...', true, true)<br />
#2 (root)/include/class.orm.php(658): MySqlExecutor->execute()<br />
#3 (root)/include/class.staff.php(783): VerySimpleModel->save()<br />
#4 (root)/include/class.staff.php(1123): Staff->updateTeams(Array, Array)<br />
#5 (root)/scp/staff.php(47): Staff->update(Array, Array)<br />
#6 {main}
where as agents can operate things very well.