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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Ticket Transfer Error

I am using osticket v1.8.0.2 . I get this error "Fatal error: Call to a member function getNumMessages() on a non-object in /include/class.ticket.php on line 516" when I try to Transfer Ticket. I am not sure if it is something that I am doing wrong or there is a problem with osTicket itself. Please let me know. Thank you.


  • removed bad HTML formatting and moved to the 1.8 section.

    1.8 is no longer really supported, so you should really upgrade. 

    You also might want to tell us anything about your setup, environment, etc.
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