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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now


Hi everyone,

I'm a newbie there and I'm interested in this forum a lot.
How can I get much knowledge as you guys? :D.



  • Hey there,

    When i need to know something i like to backtrace the code that is triggered to learn more about it, that way you don't need to know every detail but can find out most of it.

    Also just checking out recent discussions on the forum and the issues/pull requests on github can tell you some interesting info sometimes.
  • We've been using this in production for literally years, so we're familiar with it :-)
    Just use it mate, over time you'll get good.

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