Is this a custom form in osTicket with the fileuploader?If it is you might need to extend the class so that it's displayed the way you want.However the easiest way would probably be to create a custom uploader and puts all the avatars in a specific location and name the uploaded file like this {username}.{extension}Then you could do something like this<?php// open the file in a binary mode$name = 'images/mystery-oscar.png';if($_GET && isset($_GET) && file_exists('images/' . $_GET . '.png')) $name = 'images/micke7.png';$fp = fopen($name, 'rb');// send the right headersheader("Content-Type: image/png");header("Content-Length: " . filesize($name));// dump the picture and stop the scriptfpassthru($fp);exit;?>Then you just call the php file like this domain.com/avatar.php?user=micke1101 and you'll get my avatar (if i've uploaded one, else it'll be the default one) for example, and once you've that you can easily embed that into your profile page.