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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Forgot Password

How will I enable "forgot password" in staff and client side, that a link will be sent on their email regarding with the password? I am using osticket version 1.9.15 and a newbie in this field so please bear with me. :)


  • If a user fails to log in a couple times it automatically gives them a "forgot Password" link.
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