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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Captcha text is missing

Someone please explain why is this happening? :( 


  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.

    Well my guess would be that you either:
    • You have installed 3rd party theme
    • You have modified the core source files yourself

  • Yes, I actually installed a theme for my osTicket. Specifically what file should I look and edit?
  • I am now done with it! Yey
  • How to require the captcha in web tickets? (It is just enabled, not required)
    Tickets can be made even not submitting the captcha code. :(
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