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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Fatal Error

Got this error --> Fatal error: Class name must be a valid object or a string in /home3/shgph/public_html/helpdesk/include/class.forms.php on line 455

What could be the possible cause?


  • We'd have to know which version you've got mate, and what you were doing with forms to try and figure that out. 
  • I am using osTicket version 1.9.15
    I am trying to add a custom list to the user information.
  • Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.

    Environment details?
    Steps to reproduce or a screen shot?
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