Is it possible that I can generate an excel file of all the tickets? For example: All tickets for month of May and tickets (including the informations, of course) are saved in excel file?
I am using osTicket version 1.9.15
Not really. But you can do it in two exports.Go to the open list. Click Export.Go to the closed list. Click Export.Otherwise you would need to run a custom MySQL query.
Oww. Thank you!
Very welcome. :)