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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Custom Pop Up Windows

This is a stab in the dark but I'm hoping someone may be able to assist, I want to be able to create my own custom pop up windows that appear when a new ticket enters the helpdesk or when a button is clicked.

Is anyone able to point me in the right direction? 
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